Starting your UKG implementation

You’ve selected UKG and now it’s time to build a system that works for your organization from day one, with one dedicated team from kickoff to go-live.

Certified UKG Partner

Full Suite Services

UKG Pro, UKG Pro WFM,
UKG Ready

UKG Emerging Partner of the Year

Senior UKG Consultants

Why organizations choose Authentic for implementation

Authentic Consulting Group is a premier UKG services partner built around one idea: the consultant on your project should know your business, not just the software. We are a small, senior team, which means the people who scope your project are the same people configuring it, testing it, and standing beside you at go-live.

That approach shapes how we run every implementation. We do not hand you off to a call center once the contract is signed, and we do not treat your project like a checklist to close out. We build UKG around how your organization actually operates, so the system works the way your people already do.

The team you meet is the team that delivers

The senior consultants in your first conversation are the same people configuring, testing, and standing beside you at go-live.

UKG is our entire focus

Every consultant works exclusively in UKG, day in and day out, which means sharper instincts, faster answers, and solutions ready on the spot.

A real partnership

You know exactly who to call, and they already know your business, your configuration, and what you decided in week two.

UKG Pro implementation services

Screenshots of a mobile app interface showing sections for shortcuts, pay details, and chat conversations.

UKG Pro supports complex HR, payroll, and workforce needs across multiple locations and business units. Authentic configures it to match how your organization actually runs.

  • A guided, five-phase rollout: discovery, design, build, testing, and go-live

  • Configuration built around your policies, approval flows, and reporting needs

  • Org structure, security roles, and self-service access for employees and managers

  • A dedicated consultant team with deep UKG Pro experience

  • Post-go-live support to resolve issues and refine the system after launch

Common challenges we solve

Organizations moving to UKG Pro often carry years of workarounds from a legacy system: manual spreadsheets bridging gaps, approval chains that exist only because "that is how it has always worked," and payroll processes nobody wants to touch for fear of breaking something. Authentic's discovery process surfaces these workarounds early, so we can design them out of your new system instead of rebuilding them inside it.

Outcomes: A system your HR and payroll teams trust, accurate data from day one, and a platform built to scale with your business.

UKG Pro WFM implementation services

Scheduling, time tracking, and labor rules get complicated fast. Authentic builds your UKG Pro WFM configuration to match your real operating rhythm.

  • A guided, five-phase rollout tailored to your scheduling and labor rules

  • Configuration for time, attendance, scheduling, and compliance requirements

  • Labor rules for overtime, shift differentials, and pay code automation

  • Testing against real scenarios before go-live

  • Dedicated support through launch and beyond

Computer monitor displaying an employee work schedule in a calendar view, with shifts, vacations, and time off marked, along with employee names and photos.

Why WFM projects need extra care

A workforce management system touches every employee, every day. Getting each shift differential and overtime rule right protects every paycheck and keeps you compliant. That is why Authentic tests WFM configurations against your actual pay periods and shift patterns before anyone clocks in on the live system.

Outcomes: Accurate labor data, schedules that reflect how your teams actually work, and fewer manual corrections after go-live.

UKG Ready implementation services

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UKG Ready brings HR, payroll, talent, and time into one connected system. Authentic sets it up to match how your team works, so you get value from it quickly.

  • A guided, five-phase rollout tailored to your HR, payroll, and time processes

  • Configuration for time, attendance, scheduling, and compliance requirements

  • Testing against real scenarios before go-live

  • Dedicated support through launch and beyond

Built for where you’re headed, not just where you are today

UKG Ready is designed for growing teams that need one system to do a lot. Authentic configures it with your next stage in mind, so adding employees, locations, or features is simple when the time comes. Your team gets a clean, easy-to-use system from day one and a foundation that grows with the business.

Outcomes: A single, connected system your team can rely on, with room to add capability as your organization scales.

Data conversion & integrations

Your new UKG system is only as strong as the data behind it. Authentic manages conversion and integrations so your system is accurate and connected from day one, instead of accurate on paper and messy in practice.

What this covers:

  • Migration of existing HR, payroll, and time data into UKG

  • Data validation and cleanup during conversion

  • Integrations with your existing HR, finance, and IT systems


Who this is for:

  • IT and operations stakeholders who need confidence that data will move cleanly and systems will stay connected after go-live.


Start with clean data from day one

Organizations often assume data conversion means copying records from one system to another. In reality, legacy data always carries years of inconsistencies, like duplicate employee records, outdated pay codes, and formatting that worked in an old system but breaks in a new one.

Authentic validates and cleans data as part of conversion so you’re starting with the right data from the beginning. That means fewer surprises and less rework as your organization changes over time.


Change management & training

A new UKG system only delivers value if your team uses it well. Authentic builds training and adoption into every implementation.

What this covers:

  • Role-based training for administrators, managers, and employees

  • Change management planning to support adoption across every level

  • Communication templates to help you announce and explain the change internally

  • Resources your team can reference after go-live


Who this is for:

  • HR and people leaders responsible for a smooth rollout and strong adoption across the organization, especially in organizations where employees have used the same system for years.


Adoption is a bigger risk than configuration

Authentic's training approach is role-specific: administrators, managers, and employees each get training built around what they actually need to do in the system, not a single generic walkthrough for everyone.

A perfectly configured system that employees do not understand or trust creates the same support burden as a poorly configured one. That gap between configuration and understanding is exactly where support tickets, workarounds, and lost productivity start to add up.

  • You have selected a UKG product, or you are close to a decision

  • You have identified a project sponsor within your organization

  • You know, at least generally, what systems your current data lives in

  • You have a rough sense of your desired go-live timeframe

  • You have someone who understands your current payroll or scheduling rules well enough to explain them

  • Your leadership is aligned that this project is a priority, not a side project

Are you ready to start? Here’s a quick self-check:

You do not need everything figured out before your first conversation with Authentic. But if most of these are true, you are in a strong position to start moving quickly.

Ready to scope your implementation?