Considering UKG: What to know before you begin
UKG offers three products: UKG Pro, UKG Pro WFM and UKG Ready. Each one is built for a different kind of business and workforce.
Certified UKG PartnerFull Suite Services
UKG Pro, UKG Pro WFM,
UKG Ready
UKG Emerging Partner of the Year
Senior UKG experience
UKG products we support
-
A full HCM and workforce management solution built for large, complex organizations. Handles multiple locations, shifts, job classifications, and compliance requirements at scale, with AI-powered insights across HR, payroll, talent, and time.
-
A dedicated workforce management solution for organizations where scheduling, labor tracking, and compliance carry real weight. Uses AI-powered forecasting and real-time visibility to keep every shift and every team running smoothly.
-
An all-in-one HR, payroll, talent, and time solution built for small to midsize teams. Prioritizes speed and ease of use, bringing everything into one connected system with a faster path to value.
-
You’ll have a lot of questions as you get started. Consider these as you begin your UKG journey:
How many employees and locations need support?
What are our biggest pain points today?
What systems does UKG need to integrate with?
What does success look like a year from now?
How much internal bandwidth do we have for this?
What’s driving the need for change right now?
Who needs to be part of this decision?
Not sure if UKG Pro, UKG Pro WFM, or UKG Ready fits your business? We’ll help you find which one is right for you.
What Authentic does as a UKG services partner
UKG builds the platform. A services partner makes sure it works for your organization, from the first configuration decision through years of ongoing support. A partner's scope typically includes project management, system configuration, data migration, integration setup, testing, end-user training, and a defined post-go-live support period.
Authentic Consulting Group is a certified UKG partner with a small, senior team and a direct line to every client. You get consultants with deep UKG experience, one dedicated point of contact for your engagement, and support that continues long after launch.
Great UKG work starts with knowing your business inside and out. We learn how your people schedule, clock in, and get paid, then build UKG to match, rule by rule and shift by shift. Our consultants have lived in UKG for years, so the hard questions get answered in the room, the first time. That is how projects land on time and stay strong.
Small team, senior talent, zero handoffs. The experts who design your system are the same ones who launch it, support it, and respond quickly when you call.
A tailored implementation approach
No two organizations run the same way, so no two implementations should either. Our tailored, high-touch approach is powered by an enhanced delivery methodology developed in-house at Authentic. Senior consultants work alongside your team at every stage, shaping the approach around your goals, your people and your timeline. New tools we’ve built along the way keep projects moving efficiently, so a personal approach never comes at the cost of speed. The result is an implementation built to fit and built to last.
What you can expect
An implementation built around you - We start by understanding how your organization operates today and where you want it to go. Every decision that follows is shaped by your policies, your workforce and your priorities.
Senior consultants, start to finish - The experts who scope your project are the ones who deliver it. No handoff to a junior team once the contract is signed.
High-touch from day one - We work alongside your team, not around it. Frequent working sessions, direct access to your consultants and straight answers keep everyone aligned at every step.
A plan that adapts - Priorities shift and new needs surface. We adjust the approach as your project evolves, without losing sight of your goals or your timeline.
Knowledge that stays with you - Your team learns the system as it's being built. By go-live, they are confident and ready to own it.
Support beyond go-live - We stay with you as your needs evolve, so your investment keeps delivering long after launch.
Pre-implementation readiness assessment
Before you start a UKG project, know exactly where your organization stands. The Authentic Rapid Assessment gives you a clear picture of your current environment and what to prioritize next.
You'll walk away with
A summary of your current UKG environment
Prioritized opportunities for improvement
A framework for next steps with estimated effort
The assessment includes:
Targeted workshops with your stakeholders
A review of configuration, utilization, and data quality
An expert review against UKG best practices
How much does a UKG implementation cost?
Cost depends on scope, employee count, and which modules you need. A discovery call gives you an accurate estimate for your organization.
Getting Started FAQ
How long does a typical project take?
Timelines vary by complexity, and most implementations move through discovery, design, build, test and go-live over several months. This is also influenced by factors within your business, like resource availability and seasonal demand.
Who from our team needs to be involved?
A project sponsor, an HR or payroll lead, and an HRIS admin are typically enough to keep a project moving.
Do we need to already own UKG to talk to Authentic?
Nope! We work with many organizations still evaluating UKG as well as those ready to implement.
What happens after go-live?
Authentic offers ongoing support, from managed services to optimization, so your system will always keep performing to your expectations after launch.
Ready to learn more about UKG services?
