Our Assess → Refine → Stabilize service for UKG environments provides a structured, accelerated path to system reliability, data accuracy, and operational confidence. In the Assess phase, we conduct a comprehensive review of your UKG configuration, including HCM, Payroll, WFM, integrations, security roles, and workflow design, to identify misalignment, gaps, and risks across the platform. We benchmark your solution against UKG best practices and proven industry standards, evaluating setup choices that directly impact compliance, payroll accuracy, scheduling efficiency, and overall user experience. The result is a prioritized remediation roadmap that clearly outlines what needs to be fixed, why it matters, and how to sequence the work for maximum impact.

During the Refine phase, we address the issues identified in assessment and optimize your UKG solution for accuracy, efficiency, and stability. This includes correcting misconfigured pay rules, accruals, security roles, job and org structures, and business processes. We’ll also resolve data inconsistencies that affect payroll or reporting, and fixing problematic integrations or API‑based synchronizations with HRIS, ATS, ERP, or third‑party systems. We validate downstream impacts and complete end‑to‑end testing across timekeeping, payroll, talent, and scheduling workflows to ensure the entire UKG ecosystem behaves consistently and predictably. At the end of this phase, your UKG environment operates cleanly, your data is trustworthy, and users experience fewer errors and exceptions.

The Stabilize phase ensures long-term sustainability of your UKG solution through governance, documentation, monitoring, and continuous improvement practices. We rebuild or enhance documentation such as configuration design records, integration maps, workflow diagrams, validation rules, testing scripts, and administrative procedures to create a clear knowledge base for future support. We establish monitoring routines that proactively flag issues such as integration failures, payroll variances, and timekeeping anomalies to prevent recurrence. Finally, we create a maturity roadmap that outlines short‑ and long‑term value opportunities across your UKG suite, whether optimizing labor forecasting, enhancing analytics, improving compliance workflows, or preparing the organization for future UKG releases. This equips your team with the clarity, structure, and forward‑looking guidance needed to keep your UKG environment healthy and evolving.